BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20211012T153000Z DTEND:20211012T170000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Signature Luncheon: Business Awards DESCRIPTION:Join us for our Annual Business Awards Signature Luncheon.\n\nCome and celebrate the nominees and winners for the following awards:\n\n\n\nSMALL BUSINESS OF THE YEAR:\n\nD Geller & Son\n\nIpsum Diagnostics\n\nNorth Georgia School of Ballet \n\n\n\nRESTAURANT OF THE YEAR:\n\nBishoku\n\nUnder the Cork Tree\n\nJust Love Coffee Cafe\n\n\n\nVOLUNTEER OF THE YEAR:\n\nRaphael Baker \n\nJennifer Barnes\n\nCarol Ciepluch\n\n\n\nOur guest speaker is Lisa Ford who will be discussing the topic "Building Your Business and Creating Loyalty" on October 12th at the Westin.\n\nLisa Ford captivates\, educates\, empowers\, and entertains audiences through discussing topics of customer service\, leadership\, team issues\, and change. \n\n\n\nAbout our Keynote Speaker:\n\nLisa Ford is a speaker with over 20 years of experience presenting to businesses\, associations\, and government. She speaks throughout the United States and internationally on topics of customer service\, leadership\, team issues\, and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service\, the #1 selling business video series in the U.S. for over 5 years. Her other videos and audiotapes include: Developing a Customer Retention Program\, Building a Customer-Driven Organization: The Manager's Role and Personal Power. Her recent book is Exceptional Customer Service Going Beyond Good Service to Exceed the Customer's Expectations.\n\n\n\nLisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa's experience includes working with Pfizer\, Viacom\, Edward Jones\, CSX\, Kaiser Permanente\, Morton's of Chicago\, Citgo\, American Gas Association\, American Diabetes Association\, and American Veterinary Medical Association.\n\n\n\nIn 2002\, Lisa was inducted into the Speakers Hall of Fame by the National Speakers Association. She is one of 240 speakers who have been honored for over 30 years. She also serves as a Board Member of the College of Arts and Sciences at the University of Tennessee. X-ALT-DESC;FMTTYPE=text/html:
Lisa Ford \;captivates\, educates\, empowers\, and entertains audiences through discussing topics of customer service\, leadership\, team issues\, and change. \;
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\nAbout our Keynote Speaker:
\nLisa Ford is a speaker with over 20 years of experience presenting to businesses\, associations\, and government. She speaks throughout the United States and internationally on topics of customer service\, leadership\, team issues\, and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service\, the #1 selling business video series in the U.S. for over 5 years. Her other videos and audiotapes include: Developing a Customer Retention Program\, Building a Customer-Driven Organization: The Manager&rsquo\;s Role and Personal Power. Her recent book is Exceptional Customer Service &ndash\; Going Beyond Good Service to Exceed the Customer&rsquo\;s Expectations.
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\nLisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa&rsquo\;s experience includes working with Pfizer\, Viacom\, Edward Jones\, CSX\, Kaiser Permanente\, Morton&rsquo\;s of Chicago\, Citgo\, American Gas Association\, American Diabetes Association\, and American Veterinary Medical Association.
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\nIn 2002\, Lisa was inducted into the Speakers Hall of Fame by the National Speakers Association. She is one of 240 speakers who have been honored for over 30 years. She also serves as a Board Member of the College of Arts and Sciences at the University of Tennessee.