Tuesday Oct 12, 2021
11:30 AM - 1:00 PM EDT
Tuesday, October 12TH
11:30 am - 1:00 pm
The Westin Atlanta Perimeter North
7 Concourse Pkwy NE
Atlanta, GA 30328
Members: $40
Non-Member: $45
Table of 8: $320
Absolutely no walk-ins allowed due to COVID-19 precautions. Registration required. Registration closes on October 11TH at 10:00 AM or when the attendance limit is met. No refunds will be given for no-shows nor cancelations.
Thank you to our sponsor: The Westin Atlanta Perimeter North
Lena
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Lisa Ford captivates, educates, empowers, and entertains audiences through discussing topics of customer service, leadership, team issues, and change.
About our Keynote Speaker:
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations, and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues, and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service, the #1 selling business video series in the U.S. for over 5 years. Her other videos and audiotapes include: Developing a Customer Retention Program, Building a Customer-Driven Organization: The Manager’s Role and Personal Power. Her recent book is Exceptional Customer Service – Going Beyond Good Service to Exceed the Customer’s Expectations.
Lisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa’s experience includes working with Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Morton’s of Chicago, Citgo, American Gas Association, American Diabetes Association, and American Veterinary Medical Association.
In 2002, Lisa was inducted into the Speakers Hall of Fame by the National Speakers Association. She is one of 240 speakers who have been honored for over 30 years. She also serves as a Board Member of the College of Arts and Sciences at the University of Tennessee.
Printed courtesy of www.sandyspringsperimeterchamber.com/ – Contact the Sandy Springs Perimeter Chamber for more information.
1000 Abernathy Road, Sandy Springs, GA 30328 – (678) 443-2990 – lena@sandysprings.org