Signature Luncheon: Business Awards
Join us for our Business Awards Signature Luncheon: "Building Your Business and Creating Loyalty" on October 12th at the Westin.
The Sandy Springs Perimeter Chamber would like to welcome Lisa Ford as our October Keynote Speaker for our Business Awards.
Lisa Ford captivates, educates, empowers, and entertains audiences through discussing topics of customer service, leadership, team issues, and change.
About our Keynote Speaker:
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations, and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues, and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service, the #1 selling business video series in the U.S. for over 5 years. Her other videos and audiotapes include: Developing a Customer Retention Program, Building a Customer-Driven Organization: The Manager’s Role and Personal Power. Her recent book is Exceptional Customer Service – Going Beyond Good Service to Exceed the Customer’s Expectations.
Lisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa’s experience includes working with Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Morton’s of Chicago, Citgo, American Gas Association, American Diabetes Association, and American Veterinary Medical Association.
In 2002, Lisa was inducted into the Speakers Hall of Fame by the National Speakers Association. She is one of 240 speakers who have been honored for over 30 years. She also serves as a Board Member of the College of Arts and Sciences at the University of Tennessee.